Privacy Policy

We may collect the following categories of personal information:

• Contact and Booking Information: When you fill out our contact or booking forms, we collect your name, email address, phone number, and any additional information you voluntarily provide.

• User-Uploaded Data: When utilizing our online utilities, users may upload files or data for processing. We do not store this data beyond the processing period.

• Technical and Analytical Data: We may collect IP addresses, browser types, and browsing behavior via cookies and analytics tools to enhance user experience and security.

We collect data through:

• Direct Input: Users provide data via contact forms, booking systems, or utility uploads.

• Cookies and Tracking Technologies: If applicable, we use cookies to analyze traffic and improve functionality.

Your personal data is collected for the following purposes:

• Communication: To respond to inquiries and manage booking requests.

• Utility Processing: Data uploaded via our utilities is used exclusively for processing and is deleted immediately afterward.

• Website Optimization & Security: To enhance site performance and maintain security.

• We do not share, sell, or disclose personal information to third parties.

• If analytics tools are used, data collection and retention are subject to the policies of third-party providers.

• Contact & Booking Information: Retained as long as necessary to fulfill service requests.

• Uploaded Utility Data: Deleted immediately after processing.

• Analytics Data: Retention is determined by third-party service providers.

We implement robust security measures to safeguard user data, including:

• SSL encryption for secure data transmission.

• Access controls limiting data visibility to authorized personnel.

• Regular security audits and vulnerability assessments.

• Automated deletion of uploaded utility data post-processing.

Users have the right to:

• Request access to, correction of, or deletion of their personal data by contacting us.

• Manage cookie preferences through browser settings.

For privacy-related inquiries, contact us at info@helevon.com